With 365 volunteers to recruit, screen, evaluate and onboard, Alive Hospice volunteer management is time consuming and complicated. The volunteer management team must balance ongoing screening and onboarding of new volunteers with the evaluation and recognition of all existing volunteers, which requires a great deal of work and time. In addition, efficiency, accuracy and reporting are vital to ensure compliance, continued accreditation by Joint Commission and funding from Medicare. Click on the image below to read how they streamlined these efforts in the complete case study (pdf format).

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